The community emergency group
Who stands behind a community plan, as the resilience forum templates describe them, from the emergency coordinators and volunteers to the key holders and local groups they call on, and the questions of checks, insurance and data.
- People
Who can form a group
The Hampshire and Isle of Wight Local Resilience Forum works mostly with town and parish councils, but its answer to "do I have to be a parish council" is no. The government's Be Ready site says it does not matter if the group is a coffee morning, a youth group or a climate group, because strong local relationships are what help when the worst happens. Dorset Prepared adds that everyone has something to offer, and the more people included in developing the plan, the stronger it will be.
The emergency coordinators
The Hampshire and Isle of Wight template asks for a core group of emergency coordinators. They work as a team to help and advise the community on the steps to take and to share key information, and they would usually be contacted in most emergencies.
For each coordinator the template records contact details and the times they are available. It asks for two communication options between coordinators, and two meeting locations in case a power cut or loss of signal means they have to meet in person. Each alert type, such as a flood alert or a weather warning, is assigned to a coordinator who signs up for it. Any coordinator can decide to activate the plan; the template asks you to write down who decides for each trigger.
Emergency volunteers
Volunteers are the extra hands. The template lists three uses: knocking on doors if the power or phone signal goes, holding keys to buildings the group wants to use, and supporting the coordinators. It says you should only contact emergency volunteers if you plan to use them in the emergency.
Skills and local groups
The template asks the group to list people with skills the community may need: first aid, plumbers, electricians, 4x4 drivers, tractor owners, carers, caterers, counsellors and childcare. It also asks for local organisations, from national charities to toddler groups and clubs, because working with them helps the group pass on messages through their networks.
Working with the responders
Once a plan is shared, the forum explains, it is available to the emergency planning team, so the group may be asked to work alongside responders by sharing information or giving access to buildings or resources. It is also available to the district or borough emergency control centre, which can act as a point of contact and give advice. Contacts named in the plan may be briefed about an incident and asked to relay key information to the community.
Checks, insurance and data
DBS checks are not a legal requirement for community emergency response. The forum suggests that a group which wants them could use people who already hold one, such as teachers, nurses or social workers, and that a basic check can be requested as an individual on GOV.UK for £18.
On insurance, the forum points to the Social Action, Responsibility and Heroism Act 2015, which it says protects someone acting for the benefit of society who has taken reasonable care, and asks the court to take context and good intentions into account. A group that is part of a parish council may already be covered by its policy; other groups can buy cover. Be Ready adds that the local authority can say whether insurance is needed.
On data, the forum notes that UK GDPR Article 6(1)(d) allows personal data to be shared in an emergency where necessary to protect someone's vital interests, and still advises against building lists of vulnerable people. For training and support, see getting help to start.
Steps
- Any community group can do this, including a parish or town council, a faith group, a special interest group or a social club.
- Name a core group of emergency coordinators who will be contacted in most emergencies.
- Record names and contact details only with each person's permission, and keep the plan secure.
- List emergency volunteers for door knocking, key holding and extra support, and only call them when you plan to use them.
- Ask the managers of buildings in the plan to read it and consider becoming coordinators or volunteers.
- Keep contact details for local groups rather than a list of vulnerable people.
- DBS checks are not a legal requirement for community emergency response; do not leave vulnerable people or volunteers alone.
- Check whether an existing policy, such as a parish council's, already covers the group's insurance.
Related pages
Sources
Last updated 29 October 2026. Reviewed 29 October 2026
